About Us

Location

Our office is located in Sacred Heart Hospital, DePaul Building. Enter Sacred Heart Hospital through the DePaul Building entrance (near Bayou Parking Garage), take Elevator G to the 3rd floor, then follow the hallway — we are in Suite 322.

Office Hours

Monday – Thursday, 8:00 AM – 5:00 PM. Closed Friday through Sunday.

Appointments

At each visit you will be given a follow-up appointment, as indicated. We make every attempt to contact you by telephone prior to your next appointment, however it is ultimately your responsibility.

If you are late for your appointment, we will make every effort to work you in, but patients who arrived on time will be seen first. If you cannot be present for your scheduled appointment, please contact our office 24 hours in advance to reschedule so we can accommodate other patient needs. A $20.00 fee is charged when an appointment is not cancelled with 24-hour notice.

Insurance Information

We accept and file claims for most insurance carriers. If an authorization is required by your insurance, it is your responsibility to ensure it is obtained prior to your visit. You are expected to pay your co-payment and deductible at the time of your visit. We accept cash, check, MasterCard, and VISA. Private pay patients are expected to pay for services at the time of service; alternate payment arrangements may be made in advance of the appointment.

Refills or New Prescriptions

Please contact your pharmacy to order a refill. Your pharmacy will contact our office for approval, which may take up to 48 hours, so please plan ahead. Refills are not provided after hours or on weekends unless it is an emergency. An office visit is necessary for new prescriptions so the medical provider can evaluate your current symptoms, conditions, and medications.

Problems and Questions

Patients are welcome to contact the practice with any problems, concerns, or questions. If someone is not available at the time of your call, you will be directed to leave a voicemail. All voicemails are checked throughout the day. Consultation with the medical practitioner is often necessary before returning your call — calling multiple times slows down the process.

Forms and Letters

An appointment is necessary when requesting completion of forms or letters. The practitioner must fully understand the information being requested and discuss your current medical condition in order to relay accurate information. We must also have a signed medical release of information for each particular release. This document may be downloaded from our Online Forms page and completed in advance of your appointment.

Hospital Admissions and Consultations

Our practitioners have privileges at Sacred Heart Hospital, Select Specialty Hospital, Baptist Hospital, and West Florida Hospital.